You pay so that you do not hear about a problem from a client. We monitor the server around the clock, react ourselves and send you what was done.
Work on a managed server is mostly preventive, which is why it stays invisible. Here it is in numbers — what gets updated, monitored and checked over one month on one machine.
The package price is added to the price of the VPS itself. You can move between packages at any time, with no interruption of the service.
Managed server with cPanel for one site
Managed server for up to five sites
Managed server for up to thirty sites
Managed server for agencies
A “managed VPS” means different things at different providers. So here it is spelled out: what we take on, what stays your job, and what is not part of the package. You know what you get before you pay for it.
General promises do not help when the site is down. So here are the four most common cases on a managed VPS — with the exact steps and the time frames we act in.
Every review comes from a customer who has been running a managed VPS with us for at least six months.
I wanted VPS power without becoming a system administrator. The database stopped at 3 at night and they had it back in 5 minutes.
digital agency ownerFor the first two months I thought I was paying for nothing. Then I saw the report — in March alone three things were stopped before I noticed them.
Furniture shopMy site was broken into through an old plugin. They cleaned it in an hour and a half and told me exactly which one — without blaming me.
News siteI have my own person and it changes everything. I write “it is slow” and they know which project I mean, without me explaining from the start.
Booking platformWhat management covers, what it does not, and what happens when something breaks.
Management starts at 40,94 € per month and is added to the price of the VPS itself. That covers updates, monitoring, backups and help when something goes wrong. There is no setup fee.
We look after the machine, you look after the site. We take on the server setup, operating system and security updates, nightly backups checked for restorability, monitoring and response when the service goes down. Every month you get a report of what was done. If something breaks, we fix it at no extra cost — even when the cause is in your own code.
No. Root access stays with you and you can do whatever you decide. We only ask that you tell us before changing anything major — otherwise monitoring raises an alert for nothing.
By the number of sites on the server: Standard — one site with cPanel; Enhanced — up to five sites; Premium — up to thirty sites; Elite — for agencies with many clients. You can move between packages at any time, with no interruption.
No, that is not part of the management and we do not pretend it is. But you get exactly which line or which query is slowing the site down, and why. If you want us to fix it, that is a separate service at a separate price.
Any time, with no penalty. The server stays yours, with everything configured. You also get a list of what is installed and how it is set up, so someone else can take over without digging.
Yes, free on every package — files, database, mail and settings. We switch over at a time you choose, usually at night, so your work is not interrupted.
Yes, if you give us root access and the machine is in Europe. The price is 50 per cent higher, because we have no access to the hardware if it fails.
You give access, we review it and say what is fine and what is not. Free, with no commitment.